Ordering on Ivana is easy and safe. Once you select a product, click on the ‘Buy Now’ and follow further directions. Your order will not be placed until the very end of the checkout process when you will be asked for your payment method. You may also order over the phone by calling or WhatsApp us at (phone number). For more inquiries or concerns, feel free to reach out to us at info.ivanajewels@gmail.com

We offer free shipping within India on all orders. For international customers, there's a flat fees with a transit time of 21-28 working days. All shipments are processed and delivered via an insured courier service after full payment is received. For more inquiries or concerns, feel free to reach out to us at info.ivanajewels@gmail.com

Yes, we do! We offer a 7-day money-back guarantee for in-stock items. You also have the option to exchange or upgrade your jewelry at any time and receive credit for the original value (subject to deductions for making charges, taxes, and potential damages). We also have a buyback program where you can sell your Ivana Jewels jewelry back to us. For more inquiries or concerns, feel free to reach out to us at info.ivanajewels@gmail.com

Ivana Jewels offers a lifetime warranty against manufacturing defects. If you experience any issues with your jewelry, please contact us directly for repair inquiries. For more inquiries or concerns, feel free to reach out to us at info.ivanajewels@gmail.com

We accept all major credit cards, debit cards and net banking. For any further queries please contact customer care at (phone number) For more inquiries or concerns, feel free to reach out to us at info.ivanajewels@gmail.com