Shipping Policy

At Ivana Jewels, we are dedicated to ensuring a safe, secure and smooth shipping experience for our valued customers. Please review the following shipping details and policies for your convenience:

Shipping Within India

  • We are pleased to offer FREE shipping on all orders within India.

  • We make all of our jewellery on order; time from order to delivery is normally 14 - 21 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.

  • All shipments will be processed once full payment is received.

  • We will inform you once the order is shipped. You shall be notified if there is any change in delivery time.

  • Your order will be processed and delivered via an insured courier service. We urge all customers to carefully inspect the package for any signs of damage or tampering before accepting or signing for receipt.

  • Gift Packaging: Should your purchase be intended as a gift, we offer free gift packing along with a personalized gift message of your choice. The recipient will receive your gift in distinctive Ivana Jewels packaging.

  • For security and insurance purposes, our team may request identity proof from the designated recipient of the parcel, ensuring a safe and secure delivery.

  • All Ivana Jewels products are fully insured during transit, providing you peace of mind. In the unlikely event of tampering or loss during shipment, please report the issue to Ivana Jewels immediately.

International Shipping

  • For our international customers, we provide international shipping services at a charge of US$250 per shipment. International orders typically have a transit timeline of 21 to 28 working days.

  • Our jewellery is meticulously handcrafted, any occasional variations due to complexity, which we will communicate in advance.

  • Please note that international shipments are non-refundable.

    For any inquiries or concerns regarding shipping, feel free to reach out to us at info@ivanajewels.com

    At Ivana Jewels, we strive to ensure that your precious pieces of jewelry reach you safely, securely, and in perfect condition. Your satisfaction is our priority, and we are here to assist you with any questions you may have about our shipping policies.